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Let's Talk About
Your Next Step
Whether you have a question about a course, need help getting started, want to explore mentorship, or would like to partner with us, we’re here to help.
Response Time
Within 24 hours
Mon – Fri
How Can We Help?
Pick your reason for reaching out. We're listening.
No bots. No runaround. When you message Excel Tribe, a real person reads it and replies. Tell us what is on your mind and we will point you in the right direction.
Courses & Learning
Questions about courses, programmes, learning paths or what to take next.
Account & Course Support
Help with registration, login, payments, course access or your learner account.
Mentorship & Coaching
Questions about mentorship, coaching and how the programme works.
Partnerships & Business
Collaborations, corporate training, sponsorships, speaking engagements and partnerships.
General Enquiry
Anything else? Send it our way and we’ll point you in the right direction.
We respond within 24 hours.
Monday to Friday, West Africa Time (WAT).
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Tell us how we can help and we’ll get back to you.
We read every message. No spam, ever.
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Quick Answers
Frequently Asked Questions
Cannot find what you are looking for? Use the form above, we will reply directly.
How long does it take to get a response?
We respond to most enquiries within 24 business hours, Monday to Friday. Course access and support requests may be resolved sooner. If your enquiry requires more investigation, we’ll let you know.
I'm new to Excel Tribe. Where should I start?
Start by exploring our Courses to find practical learning opportunities in digital skills and entrepreneurship. If you’re not sure what fits your goals, send us a message and we’ll help point you in the right direction.
How do I choose the right course or programme?
Think about the result you want to achieve: a new skill, better career opportunities, additional income, starting a business, or growing what you already have. Each course page explains what you’ll learn and who the course is designed for. If you’re still unsure, contact us and we’ll help you choose.
I’m having trouble accessing my course or account. What should I do?
First, make sure you’re logging in with the same email address you used when registering or making payment. If your course is still unavailable, send us your name, registered email address, course name and a brief description of the issue, and our team will assist you.
How does Excel Tribe mentorship work?
Excel Tribe mentorship is designed to provide more personalised guidance, accountability and practical support beyond self-paced learning. Available mentorship options may differ depending on the programme, so contact us if you’d like to know what is currently available and which option may be suitable for you.
Are you open to partnerships, training and collaborations?
Yes. We’re open to relevant partnerships with organizations, businesses, schools, communities and other institutions around digital skills, entrepreneurship, training, events and capacity development. Tell us about the opportunity through the contact form and our team will get back to you.
The open door
Ready to Take
Your Next Step?
Whether you want to learn a practical skill, create income, grow your career, start a business or take what you’ve built further, Excel Tribe gives you the learning, tools, mentorship and community to help you move forward.